Privacy Policy

Last updated: October 15, 2026

NINGBO LAYSUN TECHNOLOGY CO.,LTD (“we”, “us”, or “our”) operates the website www.laysun.com (the “Site”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the Site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or otherwise contact us.

Name, email address, phone number, shipping and billing address
Payment information (processed by third-party payment providers; we do not store full credit card details)
Order history, purchase records, product reviews
Website usage data: IP address, browser type, device information, pages visited, time spent, referral sources, cookie data

We automatically collect certain information when you browse, submit an order, or interact with our Site through cookies, web beacons, and similar tracking technologies. You may manage cookie preferences via our cookie banner when visiting the Site.

2. How We Use Your Information

We use collected information to:

Process and fulfill your orders, manage payments, arrange shipping and handle after-sales support
Send order confirmations, shipping updates, respond to your inquiries via sales@laysun.com
Display customer reviews via Judge.me review system
Detect and prevent fraudulent transactions, security risks, and abuse
Comply with legal obligations, resolve disputes, enforce our terms
Improve our website, products, customer experience, and marketing activities

3. Disclosure of Your Information

We may share your personal data with authorized third parties only as described below:

3.1 Service Providers

We share your data with trusted service providers who perform services on our behalf, subject to data protection agreements:

Shopify: Our e-commerce platform host. Shopify processes your personal data subject to the Shopify Privacy Policy: https://www.shopify.com/legal/privacy. Your data may be transferred to servers located in the United States and Canada.
Judge.me: Review platform, collects and manages product reviews submitted by customers.
Payment processors: PayPal, VISA, Mastercard, AMEX, Apple Pay, Google Pay, Discover, JCB. We do not store or access your full credit card credentials.
Logistics carriers for delivery of your purchased goods.

3.2 Seel Worry-Free Purchase (Coming Soon)

We plan to integrate Seel order protection service in the future. Once activated, if you opt into Seel protection at checkout, your order and contact information will be shared with Seel to process delivery and purchase protection claims. Seel is an independent third-party insurance provider. Before this feature goes live, no data will be sent to Seel.

3.3 Legal Requirements

We may disclose your information if required by law, court order, governmental request, or to protect our rights, property, safety, or the rights of others.

We will not sell your personal information to third parties for commercial purposes.

4. Cross-Border Data Transfer

Our company is located in China. When you use our website, your personal data may be transferred to and stored in countries outside your resident jurisdiction, including the United States and Canada, where our e-commerce and review service providers host data. Data protection laws in these countries may differ from the laws in your country. We take reasonable safeguards to protect your personal information during transfer.

5. GDPR Notice for European Visitors

We have not yet appointed an Article 27 EU Representative. If you are located in the European Economic Area and have GDPR-related requests, please contact us at sales@laysun.com. We are in the process of arranging our EU representative.

You have the following rights under GDPR:

Right to access your personal data
Right to rectify inaccurate personal data
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object to processing To exercise your rights, email us at sales@laysun.com. We will respond within the statutory required timeline. We may verify your identity before fulfilling requests.

6. CCPA Notice for California Residents

This section applies only to California consumers under the California Consumer Privacy Act (CCPA). We do not sell your personal information. You have the right to opt-out of sharing your personal information for cross-context behavioral advertising. You may submit your opt-out request by emailing sales@laysun.com.

Your CCPA rights include:

Request disclosure of what personal data we collect and how we use it
Request deletion of your personal information, subject to exceptions (such as retained order records required by law)
Non-discrimination for exercising CCPA rights

7. Cookies & Tracking

We use cookies and tracking pixels to operate our website, analyze traffic, and show relevant content. Non-essential cookies require your consent for visitors from the EU/EEA. You can disable cookies in your browser settings, though some site functions may not work properly.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting obligations. Order records will be retained for the period required by applicable tax and commercial laws. Customer account data will be removed upon valid deletion request, except mandatory retained records.

9. Security

We implement reasonable technical and organizational measures to protect your personal information. All payment transactions are handled by PCI DSS compliant payment service providers. We do not store credit card details nor have access to your credit card information. No online transmission is 100% secure, and we cannot guarantee absolute security of your data.

10. Contact Us

If you have any questions about this Privacy Policy, data protection requests, please contact us: Email: sales@laysun.com Company: NINGBO LAYSUN TECHNOLOGY CO.,LTD Address: Building 3, No.111 Longxia Road, Yunlong Town, Yinzhou District, Ningbo City, Zhejiang Province, P.R.China

We may update this Privacy Policy from time to time. Changes will be posted on this page with updated revision date.

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